Agenda Items: Advanced (Custom Questions)
Using Custom Questions to Collect Information About Agenda Items
Note: This is a legacy feature used prior to development of the Forms Agenda" style="display: inline; font-family: Lato, Verdana, Arial, Verdana, Verdana, Verdana, Verdana, Verdana, Verdana, Verdana, sans-serif; font-size: 10pt; color: rgb(22, 7, 255); text-decoration: underline;"Forms > Agenda section.
Best Practice: Consult with Customer Support before using it.
To gather more information than is possible via the options available on an Forms Agenda" href="https://community.certain.com/pagehelp/form/agenda_detail.htm" style="display: inline; font-family: Lato, Verdana, Arial, Verdana, Verdana, Verdana, Verdana, Verdana, Verdana, Verdana, sans-serif; font-size: 10pt; color: rgb(22, 7, 255); text-decoration: underline;"Agenda Section, you can assign a custom question to the agenda item. For example, a registrant who selects Yes for a tour might be asked to enter the number of tickets requested.
Agenda items and their custom questions are displayed to a registrant in the Forms Agenda" style="display: inline; font-family: Lato, Verdana, Arial, Verdana, Verdana, Verdana, Verdana, Verdana, Verdana, Verdana, sans-serif; font-size: 10pt; color: rgb(22, 7, 255); text-decoration: underline;"Agenda Section of a registration form. However, we do not recommend displaying these questions using this method—instead, use a Questions section or a logic rule.
By default, an agenda item is displayed as a pre-designed Ticket-type question/answer format. In addition to a Ticket-type custom question, you can display a custom question/answer as a: radio button, check box, select, select multiple, or integer. Answer option values must be numeric values greater than zero: 1,2,3,..., etc. Any answer option that is not a numeric value will not be saved and the data will be lost.
Caution: You cannot remove a question from an agenda item. Instead, you would need to delete the agenda item itself, and add a new one to replace it
Warning
Do not use the Sel? and Web? options for answers to Agenda Item Questions.
These options (available for answer values) can remove Agenda Items from a registration.
The Answer Value is directly linked to the Quantity of the agenda item, so setting an agenda item question to have an answer value with Sel? or Web? selected will cause those values to be removed from an existing registration when the registrant goes through the form.
Custom Question for This Agenda Item
When you edit an agenda item, and click the Advanced button (on the toolbar at lower left), the pop-up Agenda page shows the name of the selected agenda item under the title bar.
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If no custom question is assigned to the agenda item, you see:
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Assign a question to this agenda item – Click this link to display the Questions page.
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Configure the custom question, and Save.
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If there is a custom question assigned to the item, you see the question and the registrant's view of it.
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To change or reconfigure the question (such as changing the minimum or maximum number of tickets), click the icon representing the question type.
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The Questions page opens, showing the details configured before. Edit as necessary, and Save.
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