Enable Forgot Password

Access: (Event) > Plan > Forms > (form) > Entry > Enable Forgot Password

These fields are added to the form Entry section when you select the Enable Forgot Password option there.

They determine what the registrant sees:

1. On the Entry page itself, to say they've forgotten their password

2. When they click the Forgot Password link on the Entry page

3. When they click the Click here to reset your password link in the email.

For the text fields, you can use the default values, or configure any or all of them.

1. On the Entry page

• Forgot Password Link – The link the registrant clicks to start the password-reset process.
                                    Default: "Forgot Password?"

2. Window seen when requesting a password reset

• Forgot Password Header – The header of the window on which they request a password reset, and the one in which they later reset their password.
                                         Default: "Forgot Password"

• Email Address Placeholder – The prompt text in the field in which they enter their email address.
                                             Default: "Email Address"

• Send Password Message – Text explaining what to do.
                                          Default: "Please enter your email password to start the password reset process."

• Send Password Button Text – Label of button to click to send email  to registrant (using "Forgot Password" email template).
                                              Default: "Send Password Reset Email"

• Close Window Button Text –  Label of button to close the window.
                                            Default: "CLOSE"

3. Window seen when entering new password

• Password Sent Caption –  Preliminary line of message confirming the email has been sent.
                                          Default: "Success!"

• Password Sent Message –  Text of message confirming the email has been sent.
                                          Default: "An email has been sent to the address you entered, containing a link to enter a new password. To continue with this reset process please close this window and click on that link."

• Link Has Expired – Error message displayed if the registrant has clicked a link that's expired.
                             Default: "The link you have used has expired; password reset links must be used within 24 hours. Please enter your email address again to receive a new link."

• Link Is Invalid – The error message displayed if the registrant has clicked an invalid link.
                        Default: "The link you have used did not match the most recent password reset; please make sure you are using the most recent reset password link, or enter your email address again to receive a new link."

• Enter New Password Caption – Label for field in which they enter their new password.
                                                Default: "Enter your new password."

• New Password Placeholder – The prompt text in the field in which they enter their new password.
                                              Default: "New Password"

• Confirm New Password Placeholder – The prompt text in the field in which they confirm their new password.
                                                          Default: "Confirm New Password"

• Change Password Button – Label on button to change password.
                                          Default: "Change Password"

• No Email Address – Error displayed if no email address entered.
                              Default: "You must enter an email address to begin the password reset process."

• Email Address Not Found – Error displayed if no profile record has the email address entered.
                              Default: "There is no record with that email address."

• No Password – Error displayed if no password entered.
                      Default: "You must enter a new password."

• No Confirm Password – Error displayed if no confirmation password entered.
                                   Default: "You must enter a confirm password."

• Passwords Do Not Match – Error displayed if confirmation password entered does not match new password entered.
                                        Default: "The passwords you entered do not match.

• Password Changed – Message displayed when password has been successfully changed .
                                Default: "Your password has been changed.<br>Please log in with your new password after closing this window."

Other options

• Enable password strength indicator – Select this check box to add a visual display indicating the strength of the new password. (It's a growing line that is red, amber or green.)