Support Hours:
🕔 5:00 AM - 6:00 PM PST
🗓️ Monday - Friday (Business Hours)

During these hours our team is ready to assist you in real time.

Tickets can still be submitted at any time, 24/7. While we won't be able to respond immediately outside business hours, the ticket will be viewed and handled at the start of the next business day. 

For anything URGENT, we will do our best to address it as quickly as possible - even outside business hours. Do make sure to clearly mark the nature of the issue when the ticket is submitted. 

Helpdesk or Support Email Address: help@certain.com