When an Event is set up as a Digital Event, you now have the option to create a scheduled Email that will include the join URL of the webcast. This Email Template is located under Promote > Communication > Digital Events Templates. These Templates are only available if the Digital Event Module is enabled for the Event.
- To enable the Digital Event Module, navigate to Plan > Options > Enable Digital Events > Join Emails. A default Email Template is then created automatically.
- In that Email Template you get the option to preview and edit the Template. The Event Req Unique Join URL is also appended in the Email Template. This will only work if you've set up your connection to the available webcast providers in Certain (for example, Zoom or On24) and are using the Signal integration.
- Click Save to save any changes made to the Email Template.
Note: This email does not go out automatically upon completion of the registration. Our best practices recommendation is to include text in the Confirmation Email for the Event to indicate that the Registrant will receive a separate email with that webcast join URL.
If you are using the Session Catalog for a Digital Event, you can include the auto-login to the Session Catalog in this Email Template by going to the Catalog list and copying the link to the Session Catalog. The Registrant then has a quick link to their Sessions.