Email can be sent from Certain displaying different information based on a registrant's answer to a question on your form. Certain achieves this using Display rules:
- Create separate Custom Blocks to hold the data you want to display
- One for each Subject (if you want the subject to be different).
- One for each Body of info that applies specifically to the Answer made.
- To create a custom block, you can follow the instructions below.
- Go to Plan>Event Set-up>Content Display
- Go to the Content Blocks menu on the left
- Click on the Add New button to add a new content block
- Enter the Subject and Body text
- Then save
- Create a separate display rule for each Block, with a logic that triggers off of the Question answer.
- Go to Plan>Event Set-up>Content Display
- Then go to the Display Rules menu on the left
- Click on the Add New button to add a new display rule
- Select Apply ONLY if these conditions are met option
- Then enter the condition that will trigger the content block
- Select the content block you want to display under the Rule Action section
- Then save
- Create an Email Template
- Append all of the Subject Display rules to the Subject of the Email (You would want the Name of these display rules to be short to ensure you could append them all to the subject.
- Create the email with any banner images or general wording that would work for every registrant
- Append the Display rules that contain the unique info you want to show based on the Answer made.
- Send the Email via a Custom Reg Status or from the Form's Confirmation page.
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