When looking for a specific registration in Certain, you have several choices for locating the registration you would like:
- Go to the Event Dashboard (Manage > Registrations), and use the column numbers in Completed Registrations by Attendee Type or All Registrations by Status to browse a summary Planners View screen of registrations in a particular attendee type or status.
- Use the Query Registrations feature to conduct a specific search based on criteria you provide.
- Use a custom or standard report to bring up a list of attendees and find the registration in the list.
- Particularly useful is the System Registration Reports List on the Reports / Analyze page.
- Click the Badge Report to bring up a list of all attendees for the event.
- If you cannot find your registrant in these other areas, it is likely that they have been marked inactive or as a test registration. You can locate them in the Registrations to Review on the Event Dashboard (Manage > Registrations).
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