This report shows a summary of all complete registrations, grouped by their attendee type. Click any number or attendee type name in order to see the record details that comprise that set.

About Completed and Registered

When determining the registrations counted as "registered/paid", Certain uses the following criteria:

• Registration is marked "complete", or the registration was started within the last 10 minutes. Note: 10 minutes is the default time incomplete registrations will be held against inventory; however, this limit can be changed in Settings > Options > Global Settings section.

• Registration status must be of "accepted" type (new, pre-registered, no-show, or attended).

• Registration's test status matches that of the event (If the event is in test mode, then test registrations are counted. If in live mode, then test registrations are excluded.)

• Registration is active.

Confirmed registrations that have a balance due are not counted against the inventory of categories, activities, or hotel rooms, unless the event is set to do this (in Settings > Options).

Also note that online registrations that are in progress are counted against inventories. If a registration is not completed within the set timeframe, then that space will be released.

About Projected

If the attendee type was set up to have an inventory limit, it will be displayed in the Projected column.

About Collected

The amount collected includes the amount of money that has been marked as "Received?". The money appears in the row of the attendee type of the registration who made the real payment—not in the attendee type of any additional registrations that received part of the total payment.

For example, if an attendee submits a $1000 payment for herself ($500) and a guest ($500), then the full $1000 is included in the amount collected of the attendee's attendee type, and no payment is added to the row total in the attendee type of the guest.

 Any comments about this Help topic? © 2020 Certain, Inc.
Note: Help topics may include features about to be released.