Things to Know About Multi-Event Data

• Information that pertains to multiple events within a single account is called multi-event data.

• Multi-event data is stored and viewed at the account level (as opposed to event-specific data which is stored at the event level).

• Certain's Consolidation reports track multi-event data.

Using Custom Questions to Collect Multi-Event Data for Consolidation Reports

To collect data that pertains to an event itself (not from, or about, a registrant), an administrator can easily add one or more data-entry fields to the Certain system. These custom questions are meant to be used internally—responses are entered by event management staff, not by registrants.

For example, you might need to assign a unique organizational code number or event type designation to your event. Or add a comment that is not intended for viewing by a registrant. Since there are no pre-existing Certain data fields designed to collect such information, you need to make your own. You may also supply answer choices, when appropriate.

Custom questions and their corresponding answer fields can take various forms—some may be yes/no questions, some could require text entries, others might be answered using check boxes.

Up to 45 event custom questions can be added per account.

Multi-event data questions and answers are displayed to event management staff on the Custom Event Data.page, reached via Account Settings > Management > Event Data.

These questions and answers also show on Certain's Consolidation reports, a useful tool for event management staff tasked to compile and view information from many events.

Custom Questions for all Events in this Account

This section lists the custom questions already associated with the current account.

• Type – Displays the type of custom question (Text, Textarea, Radio, Checkbox, Select, Select Multiple, Ticket, Date, Time, Date-Time, Number, Integer, File, Image, or Rating (1–5)).

• Question – Displays the name of the custom question.

• Assignment – A system-generated label for the custom question that shows which category the question is associated with (Event Data in this case; Profile, Registration, or Agenda Items in others), and in what order the question appears. So the first question added on this page is Event Data 1.

Add New – Go to the Questions page to create custom questions.

Re-order Questions

The preview box lists the custom questions in the order in which they will be shown on a form.

To re-order them:

1. Select a question.

2. Click the Move Up or Move Down button.

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