Printed badge quality will differ on Windows devices vs iOS or Android as these other devices convert badges to PDF format when printing. The format has crisper lines and lettering. Conversely, Windows does not support printing PDF files from Apps, so the app must print out an image version of the Badge. This can cause the Printed badge to be of lower quality than when printing from iOS or Android.
In some cases when printing from Windows devices, the printed badge may not appear properly centered, get cut off, and/or is displayed differently between devices:
- Check Windows Display Settings > Scale and Layout > "Change the size of text, apps, and other items" (Right click on Desktop > Display Settings)
- Make sure that the setting is 100%. If not, then the generated badge will be off by that amount. For example, setting the display to 125% will cause the badge to be 125% in size and potentially cut-off, off-center or even blank depending on the badge size you are using.
- Go to Printers & Scanners > Select printer > Manage >Printing Preferences > Check the paper size and print quality settings:
- This setting can be different depending on your Printer. Example: On Brother QL-1110NWB printers, the paper size for a 4-inch by 3-inch badge should NOT be 4x3. This will print 3, 4-inch badges. The paper size should be set to 4 inches for 4-inch continuous paper. You can then set the length to the other dimension (3.00" for 4" x 3" badges).
- Sometimes setting for Higher quality will cause small lines to appear faded or splotchy, so setting this to give priority to print speed may actually make the badge easier to read.