If you are an Administrator User, you can add and deactivate Users from your Certain Account.
Users cannot be deleted, but you can change their status to "Inactive." This prevents them from being able to log into the Certain Platform. Requests to reset an inactive User's password made on the login page would not be processed.
Removing a User From Your Account
- Go to the Users area (Account Settings > Administration > Users).
- Search for the User you want to Edit.
- Click on the User
- Click the Delete button located in the lower left corner (see screenshot below)
Comments
1 comment
The article states "Users cannot be deleted" but then step 4 says "Click the Delete button".
Counterintuitive, button text should be changed.
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